Top Factors Influencing Job Satisfaction in IT
Spiceworks polled 1,300 tech professionals to determine the leading factors tied to job satisfaction.
Number one on the list isn't compensation - it's how well they get along with their users, peers, and managers. Money and stress tied for second place, showing that workplace happiness is based on a combination of factors.
According to a survey from TINYpulse, the percentage of employees who feel strongly connected to their coworkers has gone from 27% last year to 24% this year. This decrease is likely a factor in workers quitting, so companies need to pay attention to this as employee turnover costs an average of 21% of an employee's salary to replace them (Glassdoor).
IT pros who say they’re happy are more likely to stay in the IT field for the long run. For example, 81% of happy IT pros report planning to say in tech for the rest of their career compared to only 52% of unhappy IT workers.
Happiness can also be influenced by company size. The Spiceworks survey reveals 66% of IT workers in companies with fewer than 100 employees report being happy to extremely happy compared to 62% of tech workers in medium-sized businesses (100-999 employees), and only 55% of IT pros in companies with more than 1,000 employees.
And ironically, the people who are happiest are at the smallest companies and paid the least - so money is clearly not the biggest thing. As one respondent explained, "Working with a great team compensates a little for poor pay. Money isn't everything as long as you have the support to not be under too much stress." Another said, "I have tossed out money as a happiness factor a long time ago. I have been happiest in environments that are not too big, where management will listen and take IT recommendations seriously, and environments where I've built up a rapport with general staff."