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UX Research Analyst- REMOTE

  • Location: Illinois, 60026
  • Salary: 75400.0
  • Job Type:Permanent

Posted about 1 month ago

  • Pay 75400 to 90000
  • Function: UI / UX
  • Job Ref: 233812

We have an excellent direct hire opportunity for an entry level  REMOTE UX Research Analyst  
Apply today! 


  • *Works with Marketing, Sales and other departments, seeking to understand the end users through customer and market segmentation, surveys, voice of customer, ethnographic studies and other research techniques.
  • *Meets with internal staff regarding business goals and drivers, and assists with proposing user experience (UX) approaches to meet customer, end user and business needs.
  • *Acts as a customer and end user advocate, ensuring the best possible customer experience as it relates to online interactions, tasks and processes.
  • *Regularly analyzes competitor and other aspirational eCommerce and digital programs for effectiveness and innovation, and provides analysis, insight and recommendations based on empirical research.
  • *Identifies opportunities to innovate and improve the online customer experience, providing additional benefits to the customer.


  • *Bachelors Degree in Business or in human-computer interaction (HCI), visual design or related design field required.
  • *1 years digital/eCommerce or related field.
  • *Through thoughtful and thorough primary research, a proven ability to produce deliverables such as heuristic evaluations, competitive analysis, personas, wireframes, high-fidelity prototypes and other documents associated with the UX discipline.
  • *Proven ability to plan and execute UX activities such as Voice of Customer, surveys, ethnographic studies, card sorting, usability testing, focus groups, interviews, field observations and other exercises associated with the UX discipline.
  • *Demonstrated knowledge of information architecture, product taxonomy and content models.
  • Working knowledge of the Hybris platform, specifically eCommerce and Product Information Management (PIM), and how these capabilities comprise the user experience
  • *Basic working knowledge of HTML5, CSS and programming languages.
  • *Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class eCommerce experience.


  • *1 years experience working with B2B or B2C eCommerce preferred.
  • *1 years experience with all digital channels, including web, mobile, apps and social experience with scanning and mobility solutions a plus.
  • * 1 year experience working with Qualtrics Analytics tool

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.