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User Experience Researcher

  • Location: Alpharetta, 30009
  • Salary: $85.11 - $97.27 / hour
  • Job Type:Contract

Posted about 2 months ago

  • Pay 85 to 97
  • Function: UI / UX
  • Job Ref: 240555
Come work for this global leader in assurance, tax, transaction, and advisory services to be a part of building a better working world for customers and communities.

Position: User Experience Researcher
Location: Alpharetta, GA 30009
Term: 5 months

Day-to-Day Responsibilities:
  • Encompass leading the design and execution of traditional research activities (e.g., surveys, interviews), while also including more User Experience-focused research methods such as usability testing, and ethnographies.
  • Consult on research and feedback needs with internal clients and determine methods consistent with business and customer goals and objectives.
  • Lead the design of the research instrument which pursues truth and results in knowledge creation while mindful of participant time.
  • Facilitate the development and execution of research method.
  • Create meaningful, action-oriented knowledge, producing professionally packaged research results.
  • Track and report on product performance issues and resolutions closing the research loop with product teams.

Is this a good fit? (Requirements):
  • BA/BS in Human-Computer Interaction, Social Sciences, Design, Digital Media, or related discipline.
  • Minimum of four years of professional experience as a UX designer, UX Researcher, Usability Analyst, or similar role.
  • Experience with iterative usability testing and benchmark testing.
  • Experience working on Mobile and Desktop experiences.
  • Experience designing complex data visualization experiences.
  • Experience facilitating usability studies.
  • Experience conducting accessibility audits.
  • Experience using online/remote usability tools.
  • Experience with the use of Axure for prototyping.
  • Comfortable working face-to-face or in virtual settings across multiple time zones.
  • Excellent written communication skills to enable salient, comprehensive report writing.
  • CUA certified
  • Strong understanding of combining User-Centered Design principals with user research.
  • Exceptional presentation abilities, both verbal and visual.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.