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Trainer/Content Developer

  • Location: North Carolina, 27709
  • Job Type:Contract

Posted 5 days ago

Position: Trainer/Content Developer
Location: Research Triangle Park Durham, NC 27709
Term:  8 months (12/05/2022 to 08/16/2023)

Day-to-Day Responsibilities:
  • Analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation.
  • Work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.
  • Will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Is this a good fit? (Requirements):
  • 3 years of experience in curriculum design and developing training materials for adult learners
  • 3 years of understanding the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
  • 3 years of researching and evaluating the NC FAST case management software in order to translate the software functionality into effective learning materials.
  • Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
  • 3 years of experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
  • 3 years of experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint).
  • 3 years of experience in Learning Management System (LMS) technology such as Moodle, XML, HTML.
  • 3 years of experience in designing and delivering computer-based training instructional design, with learning program design systems.
  • 3 years of experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.
  • 3 years of experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
  • 3 years of experience developing interactive media presentations that enhance the online educational experience.
  • 3 years of experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
  • 3 years of experience evaluating student progress and making recommendations for continued training participation curriculum.
  • 3 years of experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
  • 3 years of experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.

Even better if you have:
  • Ability to assist with basic application software and hardware support.
  • Must have strong understanding of internet concepts and web technology.
  • Ability to clearly communicate in oral and written form and deal effectively with diverse groups to accomplish the objectives.
  • Knowledge of and experience with NC FAST and the Medicaid Program in NC.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.