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Technical Onboarding Coordinator

  • Location: Memphis, 38105
  • Salary: $45.00 - $50.00 / hour
  • Job Type:Contract

Posted 3 months ago

We have an excellent Direct Hire opportunity with for a Technical Onboarding Coordinator. This team coordinates with HR and technical teams for new hire onboarding, excellent culture, career potential and benefits!

Responsibilities include:

  • Work closely with business to identify and document technology needs of new hires.
  • Reviews technology needs with and collaborates with technical teams to ensure accuracy of solution.
  • Drive coordination of tasks associated with fulfilling technologies (hardware, software, and access) needed for a productive day 1
  • Document and track key technology configuration parameters.
  • Perform analysis of key technology metrics.
  • Assists in the development of standard technology configuration bundles.
  • Prepare and mange communications with business new-hire managers and new-hires.
  • Provide status updates to customers and team members.
  • Conduct follow-up sessions with newly hired staff and their respective departments.


Skills, knowledge, abilities:

  • Strong communication – orally and written in English.
  • Strong customer success mentality.
  • Ability to develop and maintain positive and cooperative relationships in the face of problems.
  • Ability to use appropriate methods of communications (face-to-face, email, phone, etc.) to achieve desired results.
  • Understanding of supply chain activities.
  • Understanding of business analyst related activities.
  • General understanding of information technology, technology operations and organizational structure.
  • Ability to effectively interact with diverse personalities; tactful, mature, flexible.
  • Ability to manage multiple issues at one time, handling appropriate priorities.
  • Must be self-motivated, independent and possess the ability to learn quickly.
  • Analytical skills in supporting job responsibilities.
  • Ability to work in a fast paced and rapidly changing environment, must be flexible.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.