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Systems Engineer

  • Location: Cincinnati, 45202
  • Salary: 49.0
  • Job Type:Contract

Posted about 1 year ago

Terrific Contract Opportunity!

Position:  Systems Engineer
Location: Cincinnati, OH 45202
Term: 2 Months Contract


Day-to-Day Responsibilities:
 
  • Manage, maintain, support, troubleshoot and optimize a wide range of Linux and Mac based solutions presently in place while making suggestions and adjustments to future needs.
  • Assist end users via telephone, e-mail, with a wide range of questions, problems and requests with their in-store technology and connectivity needs
  • Monitor and track incidents and trouble calls in HDA ticketing system in support of the incident and problem management process; recognize high priority tickets and take action within the expected response time
  • Update all assigned tickets capturing troubleshooting activities and resolution
  • Resolve escalations from the IT Service Desk and handle client support requests as well as take ownership of product issues and ensuring closure is achieved
  • Distribute enterprise applications for Point of Sale and mobile devices
  • Assist in maintaining corporate liability device inventory.
  • Train end users on in-store technology.
  • Plan, create and deploy security and device management policies.
  • Keep abreast of what the future is bringing in terms of new products and enhancements to products and how those changes affect our company plans

Is this a good fit? (Requirements):
 
  • 3 to 5 years experience will work
  • Need someone local to Cincinnati or Mason OH
  • Technical troubleshooting and hands-on experience with Linux, Android and iOS is required
  • In-depth knowledge of Linux troubleshooting methods - both client and server-side is required

Experience with:
 
  • Software Distribution tools (rsync, Zenworks Linux Management)
  • Networking knowledge (OSPF, DNS, DHCP, Mac Reservation, IPTables)
  • Wireless network (Wi-Fi) setup
  • Digital Media Devices and Management
  • Scripting/Programming languages (Bash, Perl, Python, CGI, Ruby)
  • Oracle/PostgreSQL Database
  • Code Repository such as GIT
  • Web based Infrastructure such as Caching Appliances (Squid), Apache
  • Web based languages/framework (HTML, XML, HTML5, Catalyst)
  • Support and Management tools such as Puppet, Nagios, Zabbix, Spacewalk, Splunk
  • Automated Image Build Solutions (pxe, autoyast, kickstart)
  • Virtual Technologies such as VMWare, KVM, Xen
  • Ability to secure operating systems using tools such as SELinux, AppArmor, AIDE, ClamAV
  • Linux Driver Development a plus
  • Linux Performance Monitoring and Tuning
  • Ability to perform end user training on in-store and supporting technology
  • Analysis and investigation skills, with a structured approach to problem solving
  • Outstanding customer service skills as well as strong verbal and written communication
  • Strong interpersonal, verbal and written communication, and organizational skills
  • Apple XCode tools and development a plus

If this sounds like the perfect fit, Apply Today!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.