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Software Asset Management Administrator

  • Location: Phoenix, 75201
  • Salary: $80000 - $85000 / year
  • Job Type:Permanent

Posted about 1 month ago

REMOTE opportunity with a FULL suite of benefits

Title: Software Asset Management Administrator
Location:  Remote
Salary: 80,000 - $85,000 (DOE) + bonus
Type: Permanent

Under limited supervision, the Software Asset Management (SAM) Administrator will monitor installations, usage and configurations of software to ensure compliance with publisher terms and internal policies.

  • Leverage/deploy the enterprise ServiceNow SAM Pro to improve the effectiveness and efficiency of the software asset management program. Create and present software license management metrics to Sr. Management monthly.
  • Support the centralization of software license management by gaining access to various software portals to manage add, change and delete users as needed.
  • Identify software related compliance issues and take appropriate actions to move the company into full compliance. Present and influence Sr. Management in approach to remediate any identified compliance issues.
  • Partner with the IT Asset Manager to support timely response to internal and external software audits and assist in the collection of software contracts, agreements, entitlements, and licenses.
  • Partner with Global Supply Chain to ensure key software elements are part of all agreement to foster configuration and rationalization in ServiceNow SAM Pro.
  • Monitor software position across all enterprise license elements and identify opportunities for savings.
  • Perform other duties as requested.


  • High School diploma or GED and eight (8) years’ experience managing software assets in enterprise environment, including four (4) years’ experience working with software contracts including Enterprise Agreements with key vendors OR
  • Bachelor’s degree and four (4) years ‘experience managing software assets in enterprise environment including experience working with software contracts including Enterprise Agreements with key vendors 
  • Ability to communicate effectively orally and in writing
  • License administration: add/change/delete users from software publisher portals
  • Collect software contracts, agreement, entitlements, and licenses.
  • Periodic software true-ups and renewals
  • Develop and implement strategies for license optimization while maintaining compliance.
  • Partner with Corporate office to respond to enterprise agreement audits
  • Keep leadership apprised of audit status and risks
  • Remediate software found to be non-compliant
  • Owning and driving vendor initiated and internal software licensing audits
  • Understanding of various license models and able to apply and monitor those in real time
  • Knowledge of Open-Source Software and license limitation
  • Performing detailed analysis of contract/license terms, usage and entitlements
  • Leading new efforts and processes to ensure software compliance
  • Ability and comfort in making decisions alone and being accountable for them
  • Ability to overcome obstacles and drive tasks to completion
  • Experience dealing with large amounts of data, including interpretation and presentations
  • Software entitlement tracking using ServiceNow (SAM Pro)
  • Solid experience with computer skills in SAP, Microsoft Excel, Materials Management software
  • Familiarity with discovery tools such as ServiceNow Discovery
  • Experience utilizing ServiceNow Software Asset Management
  • Knowledge in IT Asset Management and IT Service Management
  • Proficient with Microsoft O365 products, specifically Excel
  • Self-starter and results-oriented
  • Ability to use data effectively to aide in decision making
  • Our client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.