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ServiceNow Developer

  • Location: Irving, 75063
  • Salary: $54.18 - $59.18 / hour
  • Job Type:Contract

Posted 4 months ago

Position: ServiceNow Developer (Remote)
Location: Irving, TX - Remote
Term: 9 months

Day-to-Day Responsibilities:
  • Experience developing SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing Agent Workspace/Chat and Virtual Agent in the ITSM module as well as CMS module.
  • ServiceNow development and Administration.
  • End-to-End Service Catalog development and complex workflows
  • Applies innovative technical solutions to business and the application processes.
  • Defines and documents procedures for processes and workflows.
  • Works on multiple projects as a project team member, occasionally as a project leader
  • Responsible for troubleshooting problems as reported by users.
  • Supports Web access and electronic messaging services and maintains a secure system environment.
  • Communicates effectively with management and other members of the project team.
  • Integration of disparate systems using SOAP and REST APIs
  • Mid-Server Configuration (to facilitate REST calls).
  • CMDB configuration and integration.
  • Creation of Web Service for data integration
  • Additional duties as assigned and defined by management.

Is this a good fit? (Requirements):
  • Bachelor’s degree in Computer Science, Information Systems, or other related field.
  • 3 to 5+ years ServiceNow development experience with current experience with Chat/Agent Workspace/Virtual agent.
  • Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management, Event management, Discovery, and Asset Management).
  • Customer-facing technical consulting experience with ServiceNow.
  • Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes.
  • Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow.
  • Strong interpersonal and oral communication skills
  • Elevated level of expertise in multiple system environments.
  • Proven problem-solving abilities and strong diligence and quality work output.
  • Aware of SCRUM methodology.
  • Good SQL & RDBS knowledge.
  • Domain Separation experience.
  • Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow.

Even better if you have:
  • Service Now Admin Certification.
  • Service Now Implementation Certification.
  • ITIL Foundation Certification.
  • Chat/Agent Workspace/Virtual Agent experience.
  • Development experience in following areas:
    • Business Rules
    • Access Control Rules
    • Script Includes
    • Script Action
    • UI Actions
    • UI Scripts
    • UI Policy
    • Data Policy
    • Client Scripts
    • UI Macros
    • Jelly
    • Web Services
    • Glide Record
    • Glide AJAX
    • Workflows
    • JSON
    • Encryptions Plugin
    • Notification
    • Reporting
    • Discovery
    • Integration
    • SSO
    • MID Server
    • LDAP
  • Extensive knowledge of two or more Front End Technologies:
    • HTML
    • JSTL
    • DHTML
    • JavaScript and CSS
    • XML
    • XSL
    • XSLT

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.