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ServiceNow Developer

  • Location: McKinney, 75070
  • Job Type:Permanent

Posted 23 days ago

Our growing client is seeking a Senior ServiceNow Developer for a direct hire opportunity in North Texas.

The ServiceNow Developer (“Developer”) must have prior lead experience or lead qualities and have experience operating as a senior engineer with the ability to design, develop, and deploy secure, sustainable solutions. This role collaborates with platform users as well as with partners and stakeholders to understand the most complex business needs and recommends solutions. At times, this involves working closely with a Software Implementation (SI) vendor. In this role, the Developer is responsible for the implementation of new modules as
well as continuous improvement and support for existing modules and functionality. As such, the developer role requires a strong knowledge of ServiceNow, its many modules, and must maintain
relevant knowledge of new release features and modules to ensure success in the future of the implemented platform at our client. Overseeing the implementation, integrations, testing, and documentation are a key part of the role. The successful candidate must demonstrate a high level of expertise with ServiceNow and will deliver on the service of supporting the Service
Management for IT and the rest of the Enterprise.

Duties and Responsibilities:
• Develop and configure all ServiceNow functionality including, but not limited to Incident,
Service Catalog, Service Portal, Change, Problem, Knowledge, Asset Management,
Customer Service Management, Configuration Management (CMDB), HR Service Delivery,
Walk-Up Experience, Security Incident Response, Major Incident, Performance Analytics,
notifications, workflows, record producers, users, groups, roles, tables assignment rules
ACLs and reporting
• Responsible for meeting project schedule and meeting functional objectives
• Designs and modifies procedures to solve complex problems considering system
availability, capacity, operating schedules, and business results
• Develop, configure, and support all technologies within and related to the environment
ensuring functionality and exceeding company defined uptime requirements
• Collaborate with team members to define, analyze, understand, and document business
and technical requirements
• Design and develop/configure workflows, forms, scripts, and underlying logic using
SCRUM/Agile methodologies
• Formulate testing approach, test cases, and produces work plans in support of project
• Potential participation/conduction of code walkthroughs—develop coding standards

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.