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UX Designer - ServiceNow - Remote

  • Location: Irving, 75063
  • Salary: 70.0
  • Job Type:Contract

Posted about 2 months ago

Our client is looking for a ServiceNow Architect to join their team for a 6+ month contract. In this role you will be working to redesign the ServiceNow customer facing portals. This also will be working on  simplification of business services and simplification of forms. Converting some teams from CSM over to ITSM. Consolidating two instances of ServiceNow into one enterprise platform.


  • Produce high-quality UX design solutions through wireframes, visual and graphical designs, flow diagrams, storyboards, site maps prototypes. Etc.
  • Incorporate customer feedback, usage metrics, and usability findings into enhancing user experience.
  • Develop a comprehensive UI/UX design strategy for our portals and Mobile Applications
  • Experience in demonstrating technically savvy and able to design and build applications that meet business goals and objectives rapidly
  • A related education or background in visual design, with a focus in designing for web or mobile applications
  • A strong visual portfolio that demonstrates your personal style
  • Translate UX solutions into style guides, design systems, and attractive user interfaces
  • Design UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets
  • Test UI elements such as banners, page layouts, page designs, page flows and target links for landing pages.

Required Skills:

  • 5 years’ experience strong hands-on experience to develop software solutions and service portal pages using JavaScript, AngularJS, Bootstrap, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS
  • 3+ plus years of experience framework and UI Builder to lead UI/UX development independently
  • Advanced knowledge of application, data, and infrastructure architecture disciplines
  • Work independently and as part of a team and in a fast-paced result-oriented environment
  • Solid working experience in agile/scrum delivery and competing priorities
  • Experience with quality assurance process for testing applications including functional, non-functional, and parallel testing
  • Ability work on multiple tasks, perform in depth code reviews and ensure design and coding are adhering to security and architectural standards
  • Strong verbal and written communication skills
  • Strong working knowledge of one common front-end frameworks (React, Angular, Vue, Svelte, AngularJS)
  • Experience building reusable code and libraries for future use
  • Good understanding of ServiceNow modules such as Incident, Problem, Change Management, Knowledge, Service Catalog, CMDB and latest released solutions is a plus.
  • Strong problem solving and analytical skills demonstrated by the ability to assimilate new information, understand complex topics, and arrive at sound analysis and judgment

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.