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Service Engineer

Posted 13 days ago

Position: Service Engineer
Location: Tarrytown, NY 10591
Term: 11 months
Day-to-Day Responsibilities:
  • Completes broad scope of technical tasks including installation/commissioning, maintenance, and evaluation of customer’s equipment and systems among others (after PM100).
  • Determines priorities of tasks and actions and schedules measures accordingly.
  • Supports customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
  • Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.
  • Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning, and management (partly before PM100).
  • Adheres to relevant processes and regulations.
  • May manage sub-contractors and monitor delivery.
  • May be involved in technical design and developments for service offerings.
  • "Expands" Needs to consider processes and results, generated in other workflows and disciplines, imply conditions and environments, and value significance to contribute effectively to team results. Needs experienced the level of analytical and distinctive conceptual skills to solve issues given, which may differ in size and nature.
  • "Experienced Professional" These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target-oriented manner, and thus contributes to team results.
  • Positions focusing on analyzing, developing, testing, or implementing processes, technologies, and systems in their specific field of expertise, from first principles. Targets are short to medium term (best to be characterized as milestones), and achievements are monitored.
  • May provide functional advice to and integrate services of operational staff or semi-professional colleagues.
Is this a good fit? (Requirements):
  • 2 to 5 years of relevant experience in their field of work and qualification.
  • 3-5 years of thorough professional know-how in one Sub Job Family, based on practical experience and theoretical foundation.
  • Focus on applying and expanding the acquired knowledge base.
  • Application of knowledge in a broader professional context.