Senior Time & Attendance Analyst

This North American Transportation and Logistics industry leader has an immediate full-time opportunity for a Senior Time & Attendance Analyst. This position requires working in the North Dallas/Addison office 2 days per week.  This position requires someone that truly understands Time & Attendance including the different state laws, overtime rules, etc.  in order to set this up properly in the system.  Should be knowledgeable in FLSA Law, Timekeeping, accrual, and Paid Sick Leave.

The Time & Attendance Analyst II role serves as SME and point of contact for time & attendance issues and support. This position is responsible for maintaining time & attendance software by ensuring work rules and time calculations are in line with standard and union compliance. Responsibilities include ensuring data integrity through audits and report writing. Will assist Payroll/HRIS Systems Manager to triage/mitigate any system/integration issues impacting payroll processing and liaison with internal stakeholders and vendor support if necessary. This role will report to and partner with Payroll/HRIS Systems Manager to identify opportunities to drive business process improvements in efficiency and quality. This position leverages knowledge of industry best practices to document and maintain proper segregation of controls to comply with Sarbanes-Oxley (SOX).

Responsibilities:
• Provide first level support to end users of time & attendance, acting as a liaison between end users and Third-party Support. Support provided will include but is not limited to; troubleshoot issues, problem solving, resolving, reporting and end user training.
• Create functional/technical specs, training guides, SOPs, and process documentation.
• Monitor data integrations to time & attendance software and make necessary updates to ensure data integrity.
• Main point of contact for all accruals including company awarded PTO, Sick, Floating Holiday, Union Vacation and other entitlements as required.
• Update Time & Attendance system accrual balances.
• Understand and have experience with state FLSA laws, Union overtime/double-time, and complex weighted average rate calculations.
• Ensure timely updates to associate information for seamless payroll processing.
• Create vendor relationships to identify needs and evaluate alternative business solutions.
• Test processes that will create a best-in-class Payroll/HR operations platform and an excellent associate experience.
• Conduct regular audits to ensure data integrity through testing of system changes and report writing.
• Provide support for user registration of Manager/Employee Self-Service.
• Develops and manages special projects as identified by the Payroll/HRIS Systems Manager.
• Performs other related duties as assigned.

ADDITIONAL SKILLS:
• Ability to think critically and who will question the status quo.
• Proactively seek and provide creative approaches to problem solving and process improvement.
• Strong ability to collaborate with other team members to resolve payroll variances, provide reporting support and deliver quality results to employees and external customers.
• Ability to multi-task in a deadline-oriented environment; highly organized, flexible, rigorous attention to detail, and a high level of confidentiality.
• Demonstrated ability to produce data in a clear and understandable manner meeting user requirements.
• Experience providing support to over 1,000+ employees

Key Requirements:
• 3+ years' experience with Kronos or ADP eTime time & attendance.
• Strong knowledge of FLSA Law, Timekeeping, Accrual, and Paid Sick Leave.
• In-depth functional experience with ADP Vantage/Kronos preferred, technical experience a plus.
• Strong bias for action with a demonstrated track record of owning and delivering solutions successfully.
• Experience working with unions and complex work rules and calculations a plus.
• Outstanding communication and interpersonal skills, including experience working directly with users and collaborating across internal teams to deliver complex projects.
• Strong problem-solving skills and the ability to analyze data, draw conclusions, and develop actionable recommendations.
• Ability to balance the demands of projects, maintenance, support, and customer expectations in a fast-paced environment with minimal guidance.
• Experience with system analysis, user testing, and production support.
• Self-starter, able to drive work forward within an agile environment.
• High tolerance for ambiguity, challenge, and change.
• Ability to show composure in difficult circumstances.
• Understanding of pay calculations, payroll processes, pay standards and wage and hour laws.
• 2 Years working with database reporting systems, word processing and spreadsheet software experience (i.e., Access, Word, Excel) including writing documentation that describes installation and operating procedures and the ability to write complex formulas and calculations; experience using pivot tables and vlookups.