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Senior Investigator

  • Location: Phoenix, 85002
  • Salary: $78000 - $85000 / year
  • Job Type:Permanent

Posted 7 days ago

REMOTE opportunity with a FULL suite of benefits

Title: Senior Investigator
Location:  Remote
Type: Permanent


Conduct assigned investigation including planning, conducting investigations, litigation prep and reporting and closure for cases for North America sites.  Conduct review with legal to ensure compliance with local, national laws and regulations.


  • Conduct regulatory (MSHA, EEOC, etc.) and non-regulatory (PBC, Guiding principles, etc.) investigations from intake through resolution, some of which are complex and difficult
  • Develop investigation plans; assign administrative investigation tasks to appropriate teams or Local HR, review investigation outcome, collect any actions taken, and monitor investigation compliance
  • Conduct investigation consistent with standardized investigation process, generate and issue reports on findings; provide guidance to field HR on standardized process
  • Support the investigation process by aligning with business needs, designing investigation outcome communications for involved parties, and assigning appropriate resources to communicate outcomes
  • Resolve and respond to escalations from the HR Service Center by collaborating with peers to conduct research, investigate inquiries and provide resolution
  • Research and propose Investigation leading practices and proposed process improvements to Investigation management
  • Maintain and update Investigation policies and procedures based on leading practice findings, local and national laws, service level metrics, manager delegations and inquiry escalations
  • Collaborate with peers, HR Business Partners, HR Centers of Expertise (COEs) and the business customers, assist in maintaining relationships to improve and implement Investigation solutions and service delivery
  • Perform other duties as requested


Minimum Qualifications

  • Bachelor’s degree in Business, Human Resources, or related discipline and five (5) years experience conducting employment or compliance related investigations; OR
  • High School diploma or GED and nine (9) years experience conducting employment or compliance related investigations
  • Knowledge of policies, procedures and best practices particularly in Investigation
  • Knowledge of local, federal and labor laws
  • Business acumen (business management, financials, and information technology)
  • Skill in developing and maintaining influential relationships with customers, supervisors and peers
  • Skill in ethical decision making and applying the principles of business conduct
  • Skill in collaborative work efforts with peers, Local HR Managers and Generalists, and all levels of management
  • Skill in effective communication, both verbal and written
  • Skill in Microsoft programs (Excel, Word, PowerPoint)
  • Ability to work effectively in an environment subject to changing priorities and short deadlines 


  • Master’s degree with emphasis in compliance or related degree
  • Experience working in compliance or investigations
  • Experience in mining, natural resources or similar industry


  • Frequent domestic travels
  • Our client promotes a drug/alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.