Location: Irving, TX
Term: 6 months
Day-to-Day Responsibilities:
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Responsible for reviewing customer journey and key metrics and recommending solutions to optimize fraud metrics.
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Partner with cross-functional teams to define fraud strategy, develop roadmap, launch initiatives, and monitor impact.
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Partner with software teams to ensure that prioritized initiatives are delivered on time and within budget.
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Partner closely with Treasury, Operations, Technology, Legal and Payment Processors to execute on features and monitor the health of our payment’s ecosystem.
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Reviews and analyzes product metrics to inform strategic and tactical product decisions.
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Makes suggestions that help drive excellence across the company digital payments ecosystem.
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Partner with senior management to create and execute on the product roadmap by working across multiple functions.
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Work closely with software engineers to ensure products and releases are launched correctly and on schedule.
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Produce and review product requirements documents, wireframes, prototypes and write specifications for new features and changes.
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Ability to dive deep into dashboards, look for key trends and identifying trends is important.
Is this a good fit? (Requirements):
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Bachelor’s degree in a related field or comparable professional experience.
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4 years of eCommerce Product Management experience.
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Experience as a team lead working with other disciplines to identify, scope, and execute critical projects.
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Strong analytical ability and experience making data-based decisions that elevate teams, members, and products.
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Strong communication skills and emotional intelligence.
Even better if you have:
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Experience developing solutions to mitigate fraud, disputes, or chargebacks.
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Knowledge of 3rd party fraud tools like Kount, Stripe Radar, Forter, Sift etc.
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Strong understanding of digital payments ecosystem.