Back to Job Search

Retail Product Manager

  • Location: Elk Grove Village, 60007
  • Salary: $66 - $71 / hour
  • Job Type:Contract

Posted 15 days ago

Grow your career as a Retail Product Manager with an innovative global bank in Elk Grove Village, IL. Long-term contract with excellent growth potential. Will be required to be onsite 3 days per week. Will be responsible for the research, design, development and governance of both new and existing products, services and their ongoing enhancements. Product scope includes all aspects of the retail partner's digital and integrated solutions including instant credit acquisitions, payment and monetary transaction processing, digital wallet, and customer servicing across channels including in store, online, phone and mobile.

Responsibilities:
  • Under the guidance of Dir, Merchant Product Management, develop strategies to establish, enhance or distinguish competitive products and services with Merchant partners.
  • Own business responsibility for the assigned product(s) including end-to-end customer & merchant credit and purchase experiences.
  • Develop business plans, implementation strategies, forecasts and performance scorecards for assigned product(s) or services - working across partners and cross-functional disciplines.
  • Responsible for defining comprehensive and holistic requirements; from a business perspective to ensure addressing market/merchant needs, and cross-opportunities for Retail partners.
  • Work with Project Delivery, IT product specialists, Operations and other key stakeholders to ensure proper integration with internal systems, definition of efficient operational processes, etc.
  • Create and maintain product documentation for internal and external use - to support and sell capabilities.
  • Manage the governance processes for the assigned product(s). Establish baseline & best practices guidelines for product implementation, testing/certifications.
  • Organize and coordinate the market research. Document results to create business case that supports proposal to develop new products or existing product enhancements.
  • Ensure compliance with all legal, IS and regulatory policies and practices.
  • Accountable for the execution of those strategies including the capturing of industry, business and partner requirements, analysis, product development, and enhancements throughout the product lifecycle.

Qualifications:
  • 5+ years of Product Management experience.
  • Credit card Point of Sale experience with product experience.
  • Experience in very fast moving Agile environment supporting many divisions.
  • Familiar with Digital Wallet and Tokenization.
  • Must have an understanding in product development and management functions.
  • Experience developing business plans, implementation strategies, forecasts and performance scorecards for assigned product(s) or services - working across partners and cross-functional disciplines.
  • Prefer strong Product Owner from a large FS background with strong presentation skills.

About our client

Our client stands as one of the world’s most renowned global banks and trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world. While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

​

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.