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Resident Engineer - Remote

  • Location: Texas, 75039
  • Salary: $60 - $60 / hour
  • Job Type:Contract

Posted about 2 months ago

Position: Resident Engineer - NSP, IP/MPLS Subject Matter Expert
Pay rate: $60/hr.
Location: Remote
Term: 6 Months Contract

Day-to-Day Responsibilities:
  • Support customers' NOC operations and Maintenance Engineering Staff Network to develop Operations Readiness.
  • Establish documented processes and procedures to improve NOC visibility to the EMSs and associated Network Elements.
  • Enhance the Client Outage Management and Notification processes.
  • Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
  • Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel including:
    • Monitoring and surveillance activities
    • Command Line Interface for Nokia routers and switches
    • NSP EMS Familiarization
    • New network element configuration/Network routing setup
    • IP Element configuration
    • Event detection and isolation/Fault resolution
    • Routine diagnostics and corrective action management
    • Evaluate customer skillsets and develop training plan

Is it a good fit? (Requirements):
  • Service Routing subject matter expert on Nokia NSP, knowledgeable on NOKIA 77xx Service Routing devices (Hardware/Software/Diagnostics)
  • Ability to travel at least 50% of the time as needed to Amarillo, TX, Eau Claire, WI, Richmond, VA and Denver, CO (Business travel covered by company)

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.