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Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert

  • Location: Richmond, 23173
  • Salary: $62.50 - $66.67 / hour
  • Job Type:Contract

Posted 27 days ago

Position: Resident Engineer - NSP (Nokia Service Platform) Subject Matter Expert 
Pay rate: $66.67/hr.
Location: Richmond, VA 23173
Term: 12 Months Contract

Day-to-Day Responsibilities:
  • Interface with the local Customer Network Operations Center personnel.
  • Support customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness
  • Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.
  • Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.
  • Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel.
  • Proactively manage and troubleshoot the NSP environment for Production and LAB (Alarms associated with the applications and the environments).
  • Generate performance/analytics reports for NSP environment and its applications.
  • Generate network and services capacity reports (MPLS, DWDM, Microwave, etc.)
  • Provide technical consultation on the development of new “configurator” tool and maintain current and updated tool versions for the duration of Term.
  • Generate “audit” reports against architecture standards.
  • Develop process to automate user (Local Accounts) nodal password changes for MPLS, DWDM, Microwaves NEs.
  • Take lead in opening and managing the progression of Nokia TAC tickets associated with the NSP environment and applications.
  • Provide support for NSP software upgrades.
  • Provide support for nodal software upgrades for MPLS, DWDM, Microwaves NEs.
  • Develop on-demand scripts to support various operational needs (e.g., adding “ip-mtu” to VPRN interfaces).
  • Provide knowledge transfer on NSP.
  • Monitoring and surveillance activities.
  • New network element configuration/Network routing setup.
  • IP Element configuration.
  • Event detection and isolation/Fault resolution.
  • Routine diagnostics and corrective action management.
  • Evaluate customer skillsets and develop training plan.

Is it a good fit? (Requirements):
  • Required to work onsite in Richmond VA
  • Must have medium to expert level engineer experience in the operational aspects of Nokia Network Service Platform (NSP)

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.