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Resident Engineer

  • Location: Indianapolis, 46201
  • Salary: $66.66 - $66.66 / hour
  • Job Type:Contract

Posted about 2 months ago

Position:  Resident Engineer
Location:  Indianapolis, IN 46201
Hourly Rate: $66.66/hr.
Term: 12 months

Day-to-Day Responsibilities
  • Work with the customer operations team to ensure the fundamentals of the Network
    Surveillance and Fault Management are in place to effectively manage the new and
    existing technology elements.
  • Create basic work instruction documents pertaining to the operations of the new and
    existing technology.
  • Attend all debrief sessions to assess progress against targets set during the initiation
    phase and evaluate the need for additional support.
  • Conduct knowledge transfer during the troubleshooting of an identified network issue
    encountered during the day-to-day operations of the network.
    Document knowledge transfer sessions to:
    • Support shifts and team requirements.
    • Recording of all electronic sessions for reuse/ future needs.
    • Establish alarm handling and troubleshooting processes.
    • Ensure topics identified during the Initiation phase have been addressed.
    • Provide IPSC support personnel with easy-to-find solutions and self-search.
    • Options to perform required operations activities in a more productive and
      continuously improving manner.
  • Service Provisioning Support
    • RAN, Core, and Backhaul parameters changes and configuration.
    • Services configuration changes.
  • Network Operations Support including:
    • Acceptance testing support prior to the production launch of new network elements.
    • Production Network Element-related configuration changes and updates.
    • Maintain network health and performance.
    • Network routing setup.
    • Network infrastructure configuration.
    • Monitoring and surveillance activities.
    • Event detection and isolation.
    • Fault resolution and escalations.
    • Thorough coverage of alarms including.
    • Alarm prevention.
    • List of alarms with description.
    • Severity of alarms.
    • Handling alarms remotely.
    • Clearing alarms.
  • Thorough coverage of 7705 routers including:
    • Router configuration.
    • Ports
    • Remote provisioning
      Overall functionality
      Incident management
      Problem management
    • Change management
    • Routine diagnostics and corrective action.
  • Operational Runbook updates.
  • Methods of procedures documentation (MoPs)Fulfill the Service Configuration
    and activation of the cording to plan for Service Provisioning.
  • Operational monitoring support and usage for the company’s tools and applications.
  • Operational service management process updates.
  • Operational Knowledge Management Organization.
  • Operational measurement and KPI updates.
  • Move, Add, Change, and Delete (MACD) operational documentation and processes.
  • Provide bi-weekly status reports to include:
    • Summary
    • Progress on the current week.
    • Issues and risks
    • Deliverable status and anticipated progress for the next 2 weeks.
  • Attend Bi-Monthly Check Point Meeting

Is this a good fit? (Requirements):
  • 6+ years of experience in the following:
    • Nokia Microwave Radio: 9500 MPR
    • IP/MPLS
    • Nokia Routers: 7750 SR / 7705 SAR-8
    • NSP NFM-P
    • Wavence

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.