Position: Resident Engineer
Location: Indianapolis, IN 46201
Hourly Rate: $66.66/hr.
Term: 12 months

Day-to-Day Responsibilities

Work with the customer operations team to ensure the fundamentals of the Network
Surveillance and Fault Management are in place to effectively manage the new and
existing technology elements.
Create basic work instruction documents pertaining to the operations of the new and
existing technology.
Attend all debrief sessions to assess progress against targets set during the initiation
phase and evaluate the need for additional support.
Conduct knowledge transfer during the troubleshooting of an identified network issue
encountered during the day-to-day operations of the network.
Document knowledge transfer sessions to:
- Support shifts and team requirements.
- Recording of all electronic sessions for reuse/ future needs.
- Establish alarm handling and troubleshooting processes.
- Ensure topics identified during the Initiation phase have been addressed.
- Provide IPSC support personnel with easy-to-find solutions and self-search.
- Options to perform required operations activities in a more productive and
  continuously improving manner.
Service Provisioning Support
- RAN, Core, and Backhaul parameters changes and configuration.
- Services configuration changes.
Network Operations Support including:
- Acceptance testing support prior to the production launch of new network elements.
- Production Network Element-related configuration changes and updates.
- Maintain network health and performance.
- Network routing setup.
- Network infrastructure configuration.
- Monitoring and surveillance activities.
- Event detection and isolation.
- Fault resolution and escalations.
- Thorough coverage of alarms including.
- Alarm prevention.
- List of alarms with description.
- Severity of alarms.
- Handling alarms remotely.
- Clearing alarms.
Thorough coverage of 7705 routers including:
- Router configuration.
- Ports
- Remote provisioning
  Overall functionality
  Incident management
  Problem management
- Change management
- Routine diagnostics and corrective action.
Operational Runbook updates.
Methods of procedures documentation (MoPs)Fulfill the Service Configuration
and activation of the cording to plan for Service Provisioning.
Operational monitoring support and usage for the company’s tools and applications.
Operational service management process updates.
Operational Knowledge Management Organization.
Operational measurement and KPI updates.
Move, Add, Change, and Delete (MACD) operational documentation and processes.
Provide bi-weekly status reports to include:
- Summary
- Progress on the current week.
- Issues and risks
- Deliverable status and anticipated progress for the next 2 weeks.
Attend Bi-Monthly Check Point Meeting

Is this a good fit? (Requirements):

6+ years of experience in the following:
- Nokia Microwave Radio: 9500 MPR
- IP/MPLS
- Nokia Routers: 7750 SR / 7705 SAR-8
- NSP NFM-P
- Wavence