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PS - Business Analyst

  • Location: Allentown, 75254
  • Job Type:Contract

Posted 3 months ago

As a Sr. Business Analyst, you will work across technical functions and with other product teams to prioritize building, integrating, and maintaining platforms that are essential to the client's future growth. You will work to contribute to large-scale initiatives that impact product lines and teams across the organization. You will work closely with the client's technical team - architects, developers, quality assurance, user experience and work with stakeholders from marketing, operations, and product management.

You should be comfortable breaking down and solving complex problems. You should be able to communicate in a clear and concise manner; this includes being comfortable engaging with product managers, technical leaders, and other key stakeholders to build consensus, define an approach and rationale for prioritization, and communicate project status, findings, and escalations on a regular basis.

Agile Framework

  • Develops, refines, and documents requirements in the form of user stories and acceptance criteria for prioritized feature development.
  • Collaborates with Design Team in the Discover Phase of Agile Playbook related to user requirement activities.
  • Perform necessary backlog maintenance, such as identifying stories and define them for ready for work.
  • Supports Product Manager in prioritizing work, signing off user stories aligned with definition of done.

 Hybrid Model (Agile (includes bullets above) or Waterfall or both)

  • Supports testing activities prior to release, assuring we built what aligns to agreed features and capabilities
  • Assists in setting, gathering, and tracking performance metrics for team
  • Facilitates meetings with Business, Design, Dev Team, and other events as needed
  • Support the product managers in collaborating with cross functional teams and leadership, to ensure team strategy aligns with overall product vision
  • Supports documentation of business processes – AS IS/ TO BE STATE
  • Assists in training documentation and supporting product details for the business
  • Supports team with application and interface mapping


  • BA/BS degree in Information Systems, Computer Science, or a related discipline
  • Minimum of 5 years experience as a Technical Product Manager or Business Analyst
  • Proven experience in eliciting requirements, performing gap analyses, creating user stories, test cases, and wireframes
  • Experienced in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Ability to document system design, create specifications, flow charts, and other related diagrams based on needs
  • Ability to lead by influencing others, without the need to project formal authority, especially in cross-functional and executive settings
  • Well versed in defining roadmaps and collaborating with teams that employ agile/scrum software development methodologies

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.