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Program Manager

  • Location: Phoenix, 28282
  • Salary: $105000 - $112500 / year
  • Job Type:Permanent

Posted 11 days ago

REMOTE opportunity with a FULL suite of benefits

Title: Program Manager
Location:  Remote
Type: Permanent

Position Overview:

The Program Manager is a servant leader and facilitator for the MIS platform, product, support or site program of agile teams. The major responsibilities include facilitation of cross-functional events and processes, lead agile program operation activities to demonstrate value delivery, drive relentless improvement to ensure the programs achieve their commitments. Under minimal supervision, the Program Manager facilitates end to end delivery of value at the program level by: facilitating consistent processes; managing escalations; identifying and managing risks; providing stakeholder visibility and by providing delivery management across program teams.

  • Supervise the creation of feature implementation plans and update program backlog to establish an organizational view of delivery in ADO for features. Partner with Product Owners / Managers, Program Managers and Functional Leads on timing requirements and constraints for connected feature rollout.
  • Align global implementation plans for connected features across multiple products and platforms through coordination with cross-functional teams. Escalate and resolve constraints.
  • Provide leadership and oversight to all teams to ensure governance processes are properly established and consistently followed, with the right processes, tools, resources and techniques to achieve goals and deliver business value.
  • Facilitate the feature function decomposition, led by the Feature Owner, to identify cross-functional dependencies and aligned backlog prioritization for delivery sequencing. Support the feature and product teams in the development and delivery of specifications, safety, security, compliance, technical design reviews, approvals and baseline efforts.
  • Lead the program team(s) through master planning and sync reviews to ensure all criteria for activation complete. Rationalize value measurements to ensure delivery of the highest value features.
  • Coach cross-functional program teams thru regular meetings, agenda and status reports. Communicate program status, issues and risks to respective program stakeholders. Support the planning and delivery of features including constraint planning to enable delivery as applicable.
  • Perform other duties as requested
JOB DESCRIPTION

Education Requirements

  • High School diploma or GED AND nine (9) years of experience in Information Services, Process Technology, Project Management, Professional Business settings,
    • OR
  • Bachelor’s Degree AND five (5) years of experience in Information Services, Process Technology, Project Management, Professional Business settings
    • OR
  • Master’s Degree AND three (3) years of experience in Information Services, Process Technology, Project Management, Professional Business setting.
Required Qualifications
  • Experience leading IT Teams of 5+ professionals (direct and/or indirect reports)
  • Experience with large scale technology product delivery
  • Experience with Agile methodologies (Scrum, Kanban, SAFe, etc.) and tools
  • Understanding of Agile/Lean leadership principles
  • Ability to organize, prioritize work, meet deadlines, and work independently
  • Familiarity with Azure DevOps to perform employee performance management and other related team management functions
  • Creative problem solver, with strong analytical skills
  • Collaborative aptitude and experience working in a fast paced, ever-evolving environment
  • Strong written and verbal communication skills across a variety of audiences, both technical and nontechnical
  • Ability to effectively identify and address skills needs and gaps
  • Ability to think critically and challenge conventional thinking
  • Support development of Scrum Masters and Team Members through advocacy and engagement in the CoP’s.

Preferred Qualifications

  • Scrum Master or Product Owner certification preferred
  • A minimum of 5 years’ experience as a scrum master/technology project/program manager or equivalent relevant work experience
  • Collaborative aptitude and experience working in a fast paced, ever-evolving environment
  • Ability to think critically and challenge conventional thinking

Criteria/Conditions

  • Our client promotes a drug/alcohol-free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as allowed by applicable state laws.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.