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Professional Relations Representative

  • Location: San Bernardino, 94105
  • Job Type:Contract

Posted 4 months ago

Title: Professional Relations Representative
Location: Remote (Southern California)
Type: Contract

Job Description    

The Professional Relations Representative is responsible for developing a strong network of community agencies, schools, county offices and other organizations that work directly with Medi-Cal Dental Program beneficiaries. Additional responsibilities will be attending Health Fairs and related conferences, providing oral health education, assisting in the development of beneficiary outreach strategies, reviewing various population data sources and collecting feedback from beneficiaries and beneficiary stakeholders.

  • Manages and services beneficiary stakeholder organizations, county and community oral health task forces within assigned geographic territory, monitors utilization patterns of beneficiaries, interprets statistics, recommends beneficiary oral health educational tools to facilitate effective program utilization.
  • Conducts educational outreach and beneficiary Medi-Cal Dental Program awareness activities for beneficiaries and stakeholders.
  • Reviews and analyzes beneficiary utilization and access to care.
  • Evaluates and determines effectiveness of outreach activities.
  • May facilitate the effective resolution of grievances from beneficiaries and stakeholders.

  • 1-3 years of dental office experience.
  • High school diploma or GED
  • Bilingual in Spanish desirable
  • A Bachelor's degree or equivalent education is preferred, but candidates with proven experience will not be excluded from consideration.
  • Knowledge of dental terminology
  • Strong analytical and problem solving skills
  • Effective oral and written communication skills with internal and external clients
  • Ability to influence and effectively communicate with diverse personalities
  • The ability to travel 25%+ of the time

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.