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Production Support - RunOps and Monitoring

  • Location: Irving, 75063
  • Salary: $62.77 - $67.77 / hour
  • Job Type:Contract

Posted 8 months ago

Position: Production Support - RunOps and Monitoring
Location: Irving, TX
Term: 6 months

Day-to-Day Responsibilities:
  • Handle incoming tickets for supporting our stores.
  • Work in a fast past 24x7 role that requires rotating on call rotations.
  • Monitor our dashboards, reports and alerts to ensure the highest availability.
  • Work closely with other SRE members to improve our observability and SRE Maturity.
  • Work cross-functionally with the various teams in the organization and help establish SLOs and then help teams consistently achieve those SLOs. 

Is this a good fit? (Requirements):
  • Bachelor's degree.
  • 5+ years of experience supporting complex distributed systems.
  • 3+ years of experience in managing/supporting public cloud-based infrastructure (AWS or Azure).
  • 3+ years of experience with running and/or managing large infrastructure services with multiple availability regions Public Cloud (AWS, GCP, Azure).
  • 2+ years DevOps experience.
  • Experience managing IOT devices in Microsoft Intune.
  • Experience implementing and evangelizing the principles of the Google SRE handbook.
  • Experience building MongDB and NoSQL queries.
  • Experiencing managing PM2 Batch processes.
  • Experience with Python, Java script, Node.js, YAML and similar languages.
  • Experience managing and supporting AWS Lambda or other serverless workloads.
  • Experience with RCA’s, Monitoring and Alarming in all environments and familiar with tools like Mongo Charts, New Relic, CloudWatch, Service Now.
  • Experience using Postman.
  • Experience participating in Scrum/Kanban, AGILE workflow technologies and using JIRA, Confluence and OneDrive.
  • Working experience with IoT devices, and Microsoft Intune.
  • Retail SRE Operations experiencing managing in store devices and IOT.
  • Ability to work from office minimum 3 days per week.
  • Exceptional verbal and written communication skills.
  • Strong technical troubleshooting skills.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.