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Process Specialist

  • Location: Deerfield Beach, 33442
  • Job Type:Permanent

Posted 15 days ago

Position: Process Specialist 
Location: Deerfield Beach, FL 
Term: Direct-Hire

The EA Process Support Specialist will create detailed processes and procedure documents for the Enterprise Architect (EA) team, which will include engagement models, artifacts definition, and communication liaison with the OCM team. This position offers Hybrid work arrangements.

Roles and Responsibilities:
  • Follow and and refine existing EA standards for documentation and communications
  • Create engagement models for EA team
  • Maintain prioritized list of initiatives for the EA team as it pertains to process and engagement models
  • Document tracking mechanism for processes to ensure compliance and adherence
  • Facilitate training sessions for new processes and engagement models
  • Create processes and supporting artifacts for the EA team
  • Assist in driving process extensions throughout other teams within the OCTO
  • Assist in driving metrics for the EA team
  • Consult and work with with process owners and trainers on needs assessments and recommend training solutions
  • Review and research industry trends, conduct assessments and utilize industry best practices to make and incorporate recommendations into process development, and governance practices
Job Requirements
  • Experience with Visio and SharePoint
  • Minimum of 5 years experience working with architecture and development teams, defining processes and gathering requirements
  • Broad experience in driving out processes across multiple work groups and disciplines
  • Extensive understanding of what is needed to roll out new processes
  • Experience supporting communication and change management efforts; Prosci or CCMP certification preferred
  • Extensive experience with integrating new tools, methods and industry best practices into the Office of the CTO strategic programs
  • Ability to facilitate discussions across multiple technical disciplines
  • Excellent interpersonal and influencing skills, demonstrated ability to develop positive working relationships within the Office of the CTO and across the organization
  • Adaptable and innovative in design and execution of training programs, processes, and solutions
  • Self-motivated, disciplined, organized, proactive, and energetic
  • Ability to apply a sense of urgency, commitment, and focus on the right priorities
  • Understanding of change management best practices preferred
  • Ability to work within a team and stay aligned to the team goals


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.