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PPL - Change Management Consultant

  • Location: Allentown, 18101
  • Salary: $85 - $95 / hour
  • Job Type:Contract

Posted 6 days ago

Job Title: Change Management Consultant
Location:  One position should be local to Rhode Island
Positions: 3

This position focuses on the people side of change, including changes to business processes, , job roles and organization structures. The primary responsibilities will be to changes related to the acquisition of Rhode Island Energy by PPL, identify the appropriate interventions, and work with team members to implement interventions.  These changes could be the result of business processes changes or IT-related work.  This position will work under the direction of the Manager of the RI Product Management and Technology Delivery Change Management Office.   

Core Responsibilities
  1. Apply a structured methodology and lead organizational change management activities, working with respective project leaders for implementation and oversight of activities. 
  2. Apply an organizational change management process and tools to create a strategy to support adoption of the changes required by integration projects.
  3. Coordinate with Communications for the design, development, delivery, and management of internal and external communications.
  4. Oversee the development of the change impact analyses and stakeholder analysis
  5. Coordinate with Training teams to direct the documentation of requirements and support the design and delivery of training programs.
Additional responsibilities include:
  1. Ensure completions of change management assessments
  2. Ensure the identification, analysis, and preparation of risk mitigation tactics
  3. Identify anticipated resistance
  4. Support organizational design and definition of roles and responsibilities
  5. Integrate change management activities into both individual project plans and overarching integrated program plans
  6. Evaluate and ensure user readiness
  7. Manage stakeholders
  8. Define and measure success metrics and monitor change progress

Basic Qualifications
Undergraduate degree in business, communications, marketing or an equivalent combination of education and experience on a year for year basis.

At least ten years of related experience and a minimum of five years management and supervisory experience and 3+ years of experience in organizational change management program design and implementation for large, complex enterprise-wide transformations.

Required Skills
• MS-Excel, Word and PowerPoint
• Experience and knowledge of change management principles, methodologies, and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Ability to work effectively at all levels in an organization
• Acute business acumen and understanding of organizational issues and challenges
• Familiarity with project management approaches, tools, and phases of the project lifecycle

Preferred Qualifications
Advanced degree in leadership, business, or communications. Change management certification.

Utility experience


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.