Position: Operations Technician (Remote)
Location: Tempe AZ 85283 - Remote
Term: 12 months
Day-to-Day Responsibilities:
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Resolves routine trouble tickets.
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Proactively monitor and respond to and resolve network alarms and customer opening tickets for issues with circuits.
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Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
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Management of circuits Ethernet & IP), perform testing as well.
Is this a good fit? (Requirements):
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Associate degree or equivalent education and relevant experience.
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3 years of related experience in a specific area or equivalent.
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Technical certification.
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Strong working knowledge and experience in Ethernet and IP Layer 1 and 2, communications (IPv4, IPv6, routing protocols).
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Technical knowledge and experience in contemporary technologies (e.g. MPLS, TDM, Ethernet, ELAN-ELINE, TCP/IP, BGP, QoS, IP, etc.).
Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.
About Us
At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.
For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see https://www.matrixres.com/consultants-overview/benefits-and-payroll for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.
MATRIX is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.