Back to Job Search

NOC Technician

  • Location: Tempe, 85283
  • Job Type:Contract

Posted 2 months ago

Position: NOC Technician
Location: Tempe, AZ 85283
Term: 12 months
Day-to-Day Responsibilities:
  • Proactively monitor and respond to and resolve network alarms.
  • Perform circuit and equipment/network restoration, recognize potential jeopardy conditions, and notify management and Program Office with risk potential and impact assessments.
  • Management of circuits Ethernet & IP), perform testing of circuits as well as long-haul, metro, and international optical networks.
  • Analyze network troubles, assess performance data, and develop design optimization plans accordingly.
  • Interface with fiber vendors, telecom providers and other entities on complex technical matters.
  • Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions.
  • Analyze, test and repair Layer 2/3 network problems.
  • Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput.
  • Demonstrated leadership profile to manage customer networks, proactively track and escalate issues, engage resources to expedite service/network outages, professional interaction skills with customers and management.
  • Ability to relate technical issues to management.
Is this a good fit? (Requirements):
  • 5+ years of work experience with Ethernet, VPLS, IP, MPLS.
  • Experience with broadband testing and restoration, provisioning databases and circuit activations.
  • Ability to test using standard protocols, as well as IPerf and Brix platforms.
  • Strong working knowledge and experience on Metro Ethernet and IP communications (IPv4, IPv6, routing protocols).
  • Technical knowledge and experience on contemporary technologies (e.g., MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, IP, etc.).
Even better if you have:
  • Cisco CCIP, CCDP, CCNP certifications, Juniper or ALU data networking equivalent.
  • Experience with routers, IP protocols, configurations, interfaces.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.