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Operations Analyst (Remote)

  • Location: Raleigh, 27612
  • Job Type:Contract

Posted 2 months ago

Position: Operations Analyst (Remote)
Location: Raleigh, NC 27612 - Remote
Term: 12 months
Day-to-Day Responsibilities:
  • Supports Advanced Services Project Management Team.
  • Designs, develops, and supports collaboration, knowledgebase and project management systems and processes using robotic process automation (RPA) methodologies to improve quality and efficiencies.
  • Participate as member of an Agile development team.
  • Develop efficiencies to support project management using Power Apps and Power Platform.
  • Develop data source connections from multiple platforms to Managed Services’ onboarding Dataverse inventory and transaction tables.
  • Proactively seeks opportunities to eliminate costs and improve quality.
  • Ensures each project is high quality and meets the requirements of success.
  • Utilize a consultative approach and maintain strong working relationships across multiple departments internal and external.
  • Conducts meetings with stakeholders to determine objectives and execute on deliverables.
  • Ability to gather ideas and requirements from end users and translate into the development process.
Is this a good fit? (Requirements):
  • Bachelor of Science degree and 3+ years of related work experience.
  • Eligible to obtain and maintain a Government Security Clearance.
  • Technical expert with demonstrated success in:
o Databases (SQL, CDS, Dynamics CRM, Dataverse).
o REST/RESTful API web services and JSON.
o Microsoft O365 Power Platform.
o Usability/Acceptance testing and UI/UX best practice.
  • Experience with managing data privacy.
  • Strong verbal, written and visualization communication skills demonstrated by an ability to translate complex findings into practical business implications.
  • Successful performance with remote work.
  • Strong ability to provide leadership and mentoring.
Even better if you have:
  • Experienced with Agile development methodologies.
  • Technical expert with demonstrated success in:
o JavaScript, jQuery, Typescript, HTML, CSS, CAML, XML, PowerShell
o Python
o GIT/Versioning Techniques
o O365 SharePoint Online
o Azure Active Directories
o Object Oriented Logic and Workflows


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.