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Network Operations Manager

  • Location: Alpharetta, 30005
  • Job Type:Permanent

Posted 20 days ago

Network Operations Manager - 100% remote!

Global FinTech firm seeking a Network Operations Manager who will be responsible for network design, administration, documentation, configuration, optimization, troubleshooting, and management of a team of Network Engineers. The individual will participate in the ongoing support of network systems using current and emerging technologies. They will also maintain overall network health in a 24/7 environment and carry out network tasks based on business objectives and strategy.

Position Description

  • Manages the 24x7x365 Network Infrastructure team. Coordinates the resolution of network-related incidents and provides technical escalation when required. Provides regular updates to senior management and leads post-incident reviews.

  • Responsible for supporting all network infrastructure, including but not limited to switches, routers, load balancers, firewalls, etc.

  • Oversees proactive network grooming, life cycle management, upgrades, bandwidth capacity management, and high priority incident, change, and problem management

  • Manages highly visible/risky changes and ensures network infrastructure is running efficiently.

  • Represents Network Engineering at the Architecture Review Board meetings. Works closely with System Engineering and Security to stay abreast of upcoming network-related initiatives and notifies these groups of recurring issues within the network realm.

  • Align systems solutions/technologies to complement and support business/strategic plans.

  • Recommend emerging, new, and altered technologies that improve system productivity and cost savings

  • Establish system management criteria and develop, maintain, and monitor procedures and policies

  • Coordinate appliance and software upgrades with vendors and teams as necessary

  • Issue technical bulletins to inform users of system changes and act as a technical advisor.

  • Maintain and engage network analyzer utilities to measure, record, and analyze network bandwidth requirements.

  • Provide senior management with regular reports detailing network usage, security, maintenance, turnaround, and response times.

  • Evaluate and manage service contracts for network data systems, including recommendations for renewals and cancellations.

  • Schedule and coordinate with the Security team to conduct Network and Information Security assessments.

  • Coordinate the development of a comprehensive Network and Systems Disaster Recovery Plan, maintain the plan, and conduct periodic testing

Position Requirements

  • The successful candidate must be a self-starter, work with limited supervision, be a team player, and communicate with other team members, management, and the customer community.

  • Solid experience with CISCO networking technology, including Firepower FTD / Legacy ASA Firewalls and Virtual Private Networking.

  • Strong experience with implementing and maintaining OSPF and BGP, routing, and VLAN tagging.

  • Certifications Cisco (CCNA/CCNP) certification helpful

  • Experience supporting routers and switches

  • In-depth knowledge of LAN/WAN Protocols, including but not limited to MPLS and Multicast Routing.

  • Proficient with Spanning Tree Protocol, Bridge Protocol Data Units (BPDU), and best practices related to STP configuration.

  • Strong security awareness and focus; fundamental knowledge of security principles, disaster recovery, and backup procedures

  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise

  • Able to communicate and present complex issues with assurance and confidence

  • Demonstrate the following skills: questioning, listening, idea development, and influencing

  • Owns and produces the necessary documentation. Has the ability to translate technical details into concise and easy-to-understand written documentation

  • Ability to work with a team to provide written responses to technical proposals and reports/documentation for delivery

  • Ability to operate in a fast-paced, mission-critical environment

  • Team focused

Minimum Qualifications

  • Minimum of 8 years technical experience in networking and prefer a minimum of 1-2 years experience in a supervisory position

  • Relevant Experience or Degree in a related field of study from an accredited university is required; however, relevant experience in place of a degree will be considered

  • A self-starter who can operate well under various situations and projects, ranging from one to a team of many.
     

THE PERKS: Excellent opportunity working with this Fortune500 company in heavy growth mode. Fantastic benefits including full suite of medical, dental, vision, Life, matching 401(k), fully remote work option, and much, much more! Please send your detailed resume and your LinkedIn profile today to learn more about this excellent opportunity!!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.