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Manager of Network Services

  • Location: Raleigh, 27616
  • Salary: NA
  • Job Type:Permanent

Posted 4 months ago

Position Title: Manager of Network Services
Location: Raleigh, NC

Duration, Perm Opening

Summary Description:
Our client,  one of the largest generation and transmission cooperatives in the nation and is the power supplier for most of the state's member cooperatives. Our Client acquires the power it sells to its member cooperatives in a number of ways, including asset ownership and Purchased Power Agreements.
This Manager of Network Services will manage the design, engineering and support services for Client’s network infrastructure, voice systems and associated equipment and software. This position will also be closely aligned with the Data Center Operations, Cybersecurity, NOC and Service Desk teams to ensure performance, reliability and security of the company’s IT infrastructure.
Academic and Trade Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Management or similar discipline preferred. Combination of training and work experience may be substituted for the educational requirements.
Work Experience:
  • Minimum of five years’ experience in networking and telecommunications operations and support required.
  • Experience with electric cooperative’s operations is preferred. A minimum of two years of IT management experience required.
  • Works to ensure that performance, reliability and security is maintained for all Client IT infrastructure.
  • Manages staff who provide services to outside partner IT infrastructure.
  • Develop network and voice priorities and strategies in support of a long-term operations and maintenance plan, considering business direction, capacity, redundancy, cybersecurity, disaster recovery, business continuity, etc.
  • Follows the established procedures for change control, root cause analysis, issue resolution, service ticket creation, assignment resolution and closure.
  • Create and document processes and procedure to streamline network operation tasks.
  • Manages external vendor relationships including telecommunications providers.
  • Prepares and manages the network services budget.
Job Knowledge:
  • Extensive knowledge of network hardware, operating systems, IT management applications and datacenter operations is required. Sound knowledge of documentation processes, operational procedures, project planning/management, QA techniques is required.
  • Knowledge of electric cooperative accounting system, project management and budgeting, transmission, and generation operations is preferred.
Abilities and Skills:
  • Capable of managing systems engineers and administrators.
  • Demonstrates effective oral and written communication, presentation, and communications skills.
  • Able to establish and maintain effective customer and colleague relationships.
  • Hands-on technical skill set. Work in a “player/coach” capacity to achieve implementation and support objectives.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.