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Lead Technology Business Systems Consultant

  • Location: Charlotte, 28202-1675
  • Salary: 61.26
  • Job Type:Contract

Posted 26 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Lead Technology Business Systems Consultant
Location: CHARLOTTE, North Carolina, 28202-1675
Term: 12 months

Day-to-Day Responsibilities:

  • Manage support activities for Exceptions and Deviations process.
  • Responsible for compiling daily action reports for record owners and reviewers; responding to stakeholder requests/questions and managing escalations; providing continuous stakeholder support.
  • Provide administrative tasks for deviation tool including access request, record owner updates.
  • Support the development of a self-service dashboard for ICS Exception and Deviation reporting.
  • Manage ongoing maintenance of reporting routines, document reporting job aids.
  • Work with key risk and technology stakeholders.
  • Triage Outlook group shared email box.
  • Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams.
  • Act as a key participant in providing strategic business solutions to companywide technology initiatives.
  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives.
  • Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements.
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions.
  • Lead project or systems documentation, and monitor and manage project schedules and deliverables.
  • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems.
  • Ensure communication and information flow between business and technology teams.


Is this a good fit? (Requirements):

  • Advanced Microsoft Office skills, specifically MS Excel including working with multiple large datasets.
  • Strong analytical skills with high attention to detail and accuracy; experience synthesizing and analyzing data.
  • Experience working in a large enterprise environment.
  • Customer service focus with the ability to respond to requests in a timely manner.
  • Experience successfully escalating complex issues and tracking follow-through to completion.
  • Experience in an Information Security and/or Technology Risk Management function.
  • Ability to create and interpret specific process documentation regarding policy and procedures.
  • 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.


Desired skills:

  • Agile and Jira experience, ability to prepare and manage accurate reporting and automate such reports.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.