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Application Support Engineer

  • Location: New York, 10017
  • Salary: 70.49
  • Job Type:Contract

Posted 17 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Lead Systems Operations Engineer
Location:
NY/NJ, Minneapolis, Phoenix, Dallas/Plano, SF, Chicago, Raleigh
Term: 12-24 months

Day-to-Day Responsibilities:

  • Will lead application support of production systems with a focus on incident management, problem management, change/release, and other ITIL based functions.
  • Will need to lead discussions and collaboration with development and business teams and be able to develop a deep understanding of applications and business functionality.
  • Will be working in a corporate environment with large, complex, and critical applications across a wide range of technologies. Examples include large, complex, Tier 1 IIS/.NET/SQL applications, web hosting with multiple server tier levels, and application and server level clustering and load balancing. 
  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams.
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area.
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems.
  • Make decisions on technical changes and enhancements.
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives.
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals.

Is this a good fit? (Requirements):

  • Requires the ability to operate independently and help transform and mature the support organization. 
  • Experience with SPLUNK, AppDynamics, and ITRS setup for applications is a strong positive, but not a hard requirement.
  • Ability to automate and reduce toil is a very strong positive.
  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.