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Systems Architect Salesforce CRM

Posted 15 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Lead Systems Architect
Location: CHARLOTTE, North Carolina, 28202
Term: 6 months

Day-to-Day Responsibilities:

  • Lead the implementation of complex projects and initiatives that have companywide scope.
  • Assist in the creation of architectural artifacts for key technology initiatives.
  • Participate in the definition of future technology architecture and strategy.
  • Identify medium to high architectural impact projects.
  • Conduct complex technology and system assessments for architecture solutions.
  • Communicate the companywide Architecture strategy and direction to both management and systems related teams.
  • Make decisions in the development and maintenance of architectures.
  • Understand compliance and risk management requirements for supported areas.
  • Ensure applications adhere to established standards, policies, methodologies and industry best practices.
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.


Is this a good fit? (Requirements):

  • 6+ years CRM experience, the majority specifically with Salesforce (Sales, Service, Marketing Clouds, Customer Data Platform).
  • Strong communication & analytical skills; ability to acquire and interpret business requirements and determines the most effective/appropriate technology solutions
  • Experience deploying solutions to CRM instance and understanding managed vs non-managed solutions.
  • Strong knowledge of CRM, CDP, Data Analytics, Data Processing (Master Data Management, Data Quality Management) and Consumer Databases principles
  • Understanding of systems architecture and ability to design scalable performance-driven solutions utilizing key design patterns and best practices
  • Understanding of data sharing and visibility considerations and how these play into platform architecture. Knowledge of data privacy technical best practices (CCPA, GDPR)
Desired
  • Experience deploying solutions to CRM instance and understanding managed vs non-managed solutions
  • Knowledge or experience of multiple CRM platforms such as MS Dynamics is a plus.
  • Ability to evaluate existing deployed CRM platforms to identify and recommend improvements to quality, process, best practices, and performance
  • Ability to navigate and influence cross-functionally, acting as a team player
  • Ability to navigate and influence cross-functionally, acting as a team player and strong relationship management skills
  • Active Salesforce certifications (preferably Sales/Service Consultant) or ability to achieve relevant certifications upon hire
  • 5+ years of Systems Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.