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IT Warehouse Analyst

  • Location: Atlanta, 30328
  • Job Type:Permanent

Posted 14 days ago

Job Description:
The IT Warehouse Analyst will configure and deploy the company’s warehouse management application and provide support. This role will also be responsible for monitoring service tickets that application management services support company performs, including responding, documenting, and helping resolve issues in a timely manner according to service level agreements.  The successful candidate must have excellent problem-solving skills to diagnose, evaluate, and resolve complex problems, or when appropriate, escalate them to appropriate IT staff members.

Job Responsibilites: 
Document software functional specifications

•  Monitor the health of the applications

•  Maintain documents containing procedures and best practices

•  Translate business requirements into Blue Yonder Warehouse configuration

•  Run training sessions and workshops on new system processes in their specific technical area

•  Consult with other administrators to resolve issues that require extra attention or indicate a larger problem within the IT ecosystem

•  Manage the flow of incoming support requests and escalate to other IT specialists as required

  • Deliver training to super users 

qualifications

  • Bachelor’s degree preferred in technology or equivalent combination of education and experience.   
  • Must be proficient in Blue Yonder Warehouse Management (WM) and Blue Yonder Transportation and Logistics Management (TLM) or related software
  • Experience using Oracle SQL queries to extract data for business processes, system analysis and updates
  • Strong analytical skills and attention to detail
  • Ability to thrive in a fast-paced team environment, balancing multiple projects at one time

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.