-
Develop, maintain, test and debug tests for software to meet defined requirements and to design, implement, test, debug, document and maintain test scripts.
-
Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
-
Analyzes user needs as required.
-
Assists in design of tests to verify that end user needs have been met.
-
Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests.
-
Develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
-
Tests and verifies assigned projects.
-
Assists in testing projects for members of the programming staff.
-
Investigates call escalations from the support staff.
-
Makes necessary corrections to data and/or software tests.
-
Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
-
Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
-
Delivers and maintains the highest quality of customer services to our clients.
-
Performs other duties as assigned.
-
Supports the organization's quality program(s).
-
High School Graduate/GED.
-
5 years of Information Technology/Computer Science experience.
-
2 years Testing and/or Business Analytical experience.
-
Knowledge of software testing and test design.
-
Good oral and written communication skills.
-
PC literate, including Microsoft Office products.
-
Analytical and interpretive skills.
-
Strong organizational skills.
-
Excellent interpersonal skills.
-
Excellent negotiation skills.
-
Ability to work in a team environment.
-
Ability to meet or exceed Performance Competencies.
-
Bachelor's degree from an accredited college or university.
-
Information Systems or Computer Science major.
-
Experience in interpreting user requirements and development of business application tests.