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IT Software QA Advisor

  • Location: Memphis, 38125
  • Salary: $61.29 - $61.29 / hour
  • Job Type:Contract to Hire

Posted 23 days ago

Position: IT Software QA Advisor
Location: Memphis, TN, 38125
Term: 12 months

Day-to-Day Responsibilities:
  • Design, develop, maintain, test and debug tests for software and applications.
  • Determine the compatibility and impact of new programs on existing system tests and test plans.
  • Develop expertise in and assume responsibility for one or more specific system functions.
  • Formulate/define system scope and objectives.
  • Devise or modify tests to verify implementation of complex problems.
  • Assume responsibility for project completion and to provide guidance and training to Quality Assurance Analyst I colleagues.
  • Familiarized with all aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
  • Assumes responsibility and develops expertise for a specific area of functionality of the application.
  • Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.
  • Analyzes user needs as required.
  • Leads in the design of tests to verify that end user needs have been met.
  • Develops and maintains software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
  • Assesses requirements of insurance carriers and regulatory groups.
  • Leads in the design and development of tests to verify system software meets those requirements.
  • Tests and verifies software.
  • Assists in testing projects for members of the programming staff.
  • Prepares documentation for assigned projects and follows software release procedures.
  • Assists in the professional growth of Quality Assurance Analyst I colleagues.
  • Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
  • Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
  • Delivers and maintains the highest quality of customer services to our clients.
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

Is this a good fit? (Requirements):
  • High School Graduate/GED.  Bachelor's degree from an accredited college or university.
  • 8 years of information technology/computer science experience.
  • 4 years of testing/quality assurance experience.
  • 2 years specialized experience with emphasis on interpreting user requirements, and development of business application tests required.
  • Knowledge of client/server applications and claims management systems.
  • Excellent project management skills.
  • High level of self-motivation.
  • Excellent oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Leadership skills.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Excellent interpersonal skills.
  • Ability to work independently.
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies.

Even better if you have:
  • Information Systems or Computer Science major.
  • Insurance industry experience.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.