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IT Network Administrator

  • Location: Lawrenceville, 30046
  • Salary: $30 - $40 / hour
  • Job Type:Contract

Posted about 2 months ago

Location: Lawrenceville, GA

Type: Contract

Our established client is looking for an IT Network Administrator to join their team for a long-term contract opportunity. You will be responsible for providing voice and data telecommunication supporting the County facilities. Incumbents coordinate and respond to service requests, assist with systems upgrades, software and hardware installations and process improvements. Demonstrated success in collaborating with cross-functional teams to drive project completion.

 

Your Role: 

• Experience in the administration and support of Cisco’s UC portfolio including but not limited to CUCM, Unity, Voice Gateways, Collaboration Edge, Jabber, Telepresence and inbound/outbound routing with PRI and SIP trunking
• Experience with Cisco Unified Communications Manager (CUCM) call distribution functions and Experience in layer 2 and layer 3 configuration
• Knowledge in VoIP, Codecs, compression and video conferencing services, such as Cisco TelePresence, Cisco 8800 series phones, Call Manager version 10.x.High level knowledge in Cisco Routers, switches and IP Telephony products including Call Manager and other UC products
• Solid understanding of network infrastructure running VoIP, QoS, SIP, H323, video conferencing and video streaming
• Solid understanding of Five9 and Webex Calling solutions
• Should have demonstrated behaviors with accountability and taking ownership
• Must have ability to work both independently and in a group
• Provides technical support to County employees using various telecommunications and network
systems.
• Coordinating with vendors and customers for installations or service break fix.
• Designs, configures, tests, implements, and maintains a variety of hardware, software,
peripheral devices, and systems.
• Monitors and ensures systems meet business and performance needs.
• The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members.
• Perform configuration changes as required; advance level troubleshooting.
Technical implementation of telecommunications and network infrastructures.
• Troubleshoot technical problems with the critical systems, servers and equipment within a
24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required.
• Performs other duties of a similar nature or level.

 

Is this a fit ? (Requirements)  

• Five years of professional level analyst and systems experience in a large-scale Information Technology environment.
• Minimum of 5 years related experience in network voice, collaboration, telepresence and call center environments including Five9 and Webex Calling.
• Previous experience working as VoIP Engineer.

Preferred Experience:
• Works with business users to determine call flow and call center Conduct Design Meetings with other engineers, project managers, vendors, and customers for upgrade/changes on an on-going basis
• Works with business users to determine call flow and call center requirements, solutions, reporting and systems enhancements
• Documents corporate and remote branch call flow configurations and call flow charts
• Performs preventive maintenance on telephony software applications and hardware, repairs to telephony system/environment problems
• Consulting with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases
• Evaluating services/products as possible solutions for future requirements or as a replacement/upgrade to existing network
• Deep Knowledge of Cisco IP telephony technologies and solutions
• Provide customer service
• Repair and perform preventative maintenance on systems
• Maintain records and prepare reports

 

If this sounds like a fit please apply today! 

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Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see MatrixRes.com/Benefits for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.