Exciting hybrid contract to hire opportunity in Omaha! Our direct client is looking for a dynamic tech support/help desk professional. Great company to add to your resume! Some flexibility in pay rate depending on experience. Please reach out if you are looking for a fun change!
EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:
- High school diploma
- Associates Degree and/or a minimum of 2-4 years equivalent helpdesk/call center troubleshooting work experience.
- In-depth knowledge of various MAC and/or PC operating systems and applications including but not limited to: Windows 10, OS10, M/S Office Suite, Internet Explorer along with a working knowledge of various desktop and laptop vendors as well as the ability to analyze and solve complex computer problems.
- Experience with Active Directory and Exchange Server Administration.
- Experience troubleshooting network and remote access problems as well as a working functional knowledge of Remedy and LANDesk is required.