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IT Help Desk

  • Location: Omaha, 68106
  • Salary: 35.0
  • Job Type:Contract

Posted about 1 year ago

Exciting hybrid contract to hire opportunity in Omaha! Our direct client is looking for a dynamic tech support/help desk professional. Great company to add to your resume! Some flexibility in pay rate. Please reach out if you are looking for a fun change!


  • High school diploma
  • Associates Degree and/or a minimum of 2-4 years equivalent helpdesk/call center troubleshooting work experience. 
  • In-depth knowledge of various MAC and/or PC operating systems and applications including but not limited to: Windows 10, OS10, M/S Office Suite, Internet Explorer along with a working knowledge of various desktop and laptop vendors as well as the ability to analyze and solve complex computer problems. 
  • Experience with Active Directory and Exchange Server Administration.
  • Experience troubleshooting network and remote access problems as well as a working functional knowledge of Remedy and LANDesk is required. 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

MATRIX is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.