Term: Direct-Hire
Location: Deerfield Beach, Florida
Responsibilities
- Manages the Business Relationship Management discipline for the Dealer Experience Capability, Idea management thru project completion and support
- Responsible for the IT related activities for a BU capability area, involving definition, development, maintenance and operation of systems, as well as for maintaining the area’s technological level up to date
- Implements capability / value stream technology strategy
- Responsible for end-to-end delivery of sub capability initiatives
- Manages diverse portfolio of products, projects, and enhancements to meet the technology strategy
- Serves as an escalation point for issue and risk management
- Ensure all delivery methodologies (projects / products) in the area are working efficiently and delivering value
- Lead the team, providing opportunities for development and engaging with cross LOB COE teams based on areas of responsibility (devcc, QA, etc.)
- Monitors and manages IT related costs for a BU capability area
- Manages talent within capability team
- Conducts demand management, capacity planning, and resource management for capability area
- Key knowledge of the Dealer Experience capability systems and applications: Dealer Apps, SalesForce Sales Cloud, Dealer Portal, Dealer Daily, DRIS / DIRT, SmartPath, LOS, RouteOne, Quick Quote
- Bachelor’s degree in Information Technology, Electronics Engineering or a related field.
- Must have 3 years of application development experience in the automotive, insurance or financial industry.
- 5 years of experience with system design artifacts, Mainframe DB2, VSAM files, COBOL programing languages, CICS middleware and SQL Server.
- Automotive industry
- Business acumen
- BU operational knowledge
- ITS operational knowledge
- Proprietary business information
- Resource planning
- Product ownership / management
- Technical leadership
- Business relationship management
- Technology trends
- Platform knowledge
- System and data knowledge
- Hardware knowledge
- Business analysis
- Financial management
- Portfolio management
- Application lifecycle management
- Vendor management
- Platform/system knowledge
- Critical thinking
- Decision making
- Communication
- Emotional intelligence
- Dealing with ambiguity
- Negotiation
- Change leadership