Position: Human Resources Operations Specialist
Location: San Francisco, CA
Term: 5 months
Day-to-Day Responsibilities:
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Partner closely with the Human Resources department to ensure excellent customer service is provided to client groups across the bank as it relates to staffing, employee and employment matters, employment law and more.
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Processing new hires, transfers, terminations and other employee changes and requests, using various HR applications, employee files, and the knowledge gained through specialized training and/or interactions with the HR team, client groups, and colleagues across the Bank.
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Communicate with various departments, employees, applicants, and staff to provide guidance and assistance regarding recruitment, transfers, employment, and personnel records.
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Monitor, administer and accurately update employee information in various HR and Bank’s systems, such as UltiPro, iCIMS, OnBase, and Form I-9.
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Manage new hire requests and open position numbers.
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Oversee internal and external job postings and ensure staffing issues are addressed.
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Consult and assist hiring manager through the hiring phase and providing recommendations regarding recruiting and compensation.
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Create and manage offer letters.
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Run and analyze background checks, including fingerprinting; and oversee post-hire paperwork, such as Form I-9 and sign-on bonuses.
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Input termination information into HRIS.
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Inform Payroll department and other impacted departments and provide processing support for both resignations and involuntary terminations.
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Audit data inputs, processes, and records as needed.
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Act as backup to other HR Specialists.
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Is this a good fit? (Requirements):
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Bachelor’s degree is required.
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1 to 3 years of related HR experience.
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Proven experience with HRIS applications, the Microsoft suite of products, office equipment, network, and inter/intranets.
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Ability to interpret and communicate Bank policies and apply sound judgment when dealing with confidential employee matters.
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Willingness to research issues and provide guidance or referral as appropriate to ensure employee concerns are addressed.
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Excellent attention to details and accuracy of data, with the ability to prioritize and follow through on requests.
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Demonstrated initiative, including a skill for asking appropriate questions to identify the needs and expectations of others.
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Organizational skills and a deadline orientation that allows you to multi-task with a positive attitude, providing an extraordinary level of customer service to internal and external customers/employees.
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Excellent communications skills, including proper telephone etiquette, and proven interpersonal skills that include tact, patience, courtesy, and diplomacy.
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Ability to follow/manage processes and experience identifying/executing process improvement ideas.