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HR Operations Coordinator

  • Location: Jacksonville, 32258
  • Job Type:Contract

Posted 16 days ago

Grow your career as a Human Resources Operations Coordinator with an innovative global bank in Jacksonville, FL. Long-term contract with excellent growth potential. Will be required to be onsite 2-3 days per week.
  • Resolve discrepancies with new hire background checks (education and employment verifications) and determine appropriate final dispositions for background cases in accordance with established guidelines.
  • Process fingerprint identification and EWS (Early Warning Services) cases by assembling the pertinent information and sending it to the team to begin adjudication process and determining appropriate final dispositions for all cases in accordance with established guidelines.
  • Perform higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.
  • Data input of process steps and status for each process in the Imaging Records Management System (IRM).
  • Metrics reporting and status reports to internal clients.
  • Close on pending pre-employment cases for audit compliance.
  • Support diverse projects within HR Shared Services, as needed.
  • 4+ years of previous experience with HR policies and procedures.
  • Excellent customer service skills and effective communication skills (written and verbal).
  • MS Office: Outlook, Word, Excel, PowerPoint.
  • Knowledge of recruitment systems and HRIS (Taleo, IRM, People Soft).
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
About our client
Our client stands as one of the worlds most renowned global banks and trusted brand with over 200 years of continuously evolving financial services. Its teams provide unique insights to more than 200 million clients and enable progress all over the world. While growing your career, you will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.