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Guest Services Specialist

  • Location: San Francisco, 94104
  • Salary: $24.00 - $24.00 / hour
  • Job Type:Contract

Posted about 2 months ago

Job Title: Guest Services Specialist
Contract Opportunity: 4-months
Location: San Francisco, CA

  • The role hours will be 8:00am - 5:00pm with an hour lunch break (unpaid) and 2 x 15min breaks (paid).
  • Serve as a key point of contact for all employees and visitors to the space.
  • Staffing the reception desk at certain times of the day and carrying out associated duties.
  • Develop a working relationship with employees and vendors to satisfy complex needs of various stakeholders.
  • Working with Security to coordinate employee, visitor, and vendor access during business hours.
  • Working with building management for repairs and maintenance issues.
  • Maintain constant communication with the Workplace Experience Manager for issues such as supply ordering and COI coordination. 
  • Liaise with the Workplace Experience Coordinator on the day-to-day mail operations including PO box collections, scanning, uploading and shipment creation.
  • Provide administrative support for the Workplace Experience team as directed, including expense management, purchasing and organization of swag, meeting coordination, office and workplace experience equipment care, and supply management. 
  • Assist with or manage additional/special projects as needed
  • Contribute new ideas to engage and energize the Workplace Experience team in improving productivity, efficiency, and quality of service delivery.
  • Must be willing to travel to different offices within the Bay Area (Only 1 site per day)

Required Skills:
  • Minimum 1-2 years of related reception experience required.  
  • Ability to work in a flexible, positive, and team-oriented work environment, while being open to change and a mindset to initiate and embrace process improvement. Excellent organizational and multitasking skills.
  • Self-starter: handles self with minimal supervision and is proactive. 
  • Excellent communication skills (verbal and written). Substantial knowledge and experience using Google suite. 
  • Ability to walk, stand, kneel, and carry objects up to 50 lbs.

Desired Skills:
  • College degree preferred.

If this sounds like a fit for you, apply today!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.