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First Impressions Coordinator - Receptionist

  • Location: Birmingham, 35242
  • Salary: $20 - $22 / hour
  • Job Type:Contract

Posted 3 months ago

Job Title: First Impressions Coordinator (Receptionist)
Contract Opportunity: 9 months
Location: Birmingham, AL

Outstanding foot in the door opportunity with a wonderful Software company.

Position Summary:
This is a highly visible role that serves as the first point of contact for all guests visiting our company. The position requires poise, tact and diplomacy while greeting customers. It is also important that Receptionist/First Impressions Coordinator ensures the security of our employees and proprietary information by allowing only escorted visitors into the secured office space.

The position also requires continual attention to detail while answering phones, responding to inquiries from a diverse population, composing accurate messages and, scheduling appointments. In addition, the Receptionist/First Impressions Coordinator will have administrative support duties that includes including filing, copying, scanning and projects that will use demonstrated MS Office skills. Our company is an exciting, fast-paced environment requiring the ability to juggle multiple competing tasks and demands.


  • The Reception/First Impressions Coordinator needs to express a concierge approach to employees and visitors

  • Attend to visitors, employees and trainee’s inquiries on the phone and face to face.

  • Distribute security access badges for visiting employees and audit access

  • Escort vendors

  • Oversee general appearance of reception and common areas

  • Provide suggestions of local amenities

  • Inventory kitchen and office supplies and assist designated representative in ordering supplies

  • Sort and distribute mail & deliveries

  • Provide meeting coordination services, assist in preparation of meeting materials, sending invites/tracking attendees keeping in mind hybrid meetings with Zoom and internal participants

  • Organize company picnic, holiday celebration, weekly teambuilding keeping hybrid in mind

  • Track and complete ServiceNow tickets

  • Respond and follow-up on Workplace issues and schedule service requests, interfacing with Property Management and engineering to ensure a safe and clean environment

  • Special projects as assigned by manager

Required Skills:
  • Professional casual attire for front lobby. Key Competencies
  • 3-years Receptionist/First Impressions Coordinator experience in a fast-paced environment
  • Positive attitude with “internal” customer focus and professional demeanor, customer service, people person and positive outlook. Takes initiative, quick thinker/learner with “business owner” mentality who will handle assignments, tasks, and projects with intrepid initiative and ingenuity
  • Professionalism and confidence
  • Strong organizational and time management skills; ability to work with a high sense of urgency within established timelines, exercising consistent follow-through/follow-up when necessary
  • Strong computer skills in MS Office/Windows including Outlook, Excel, Word
  • Ability to multi-task and operate in an environment of frequently changing priorities and managing the demands of a quickly growing workforce
  • Comfortable using and learning new technology
  • Occasionally required to move boxes/stock weighing up to 20lbs
If this sounds like a fit for you, apply today!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.