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Experience Design Lead (Remote)

  • Location: Alpharetta, 30009
  • Job Type:Contract

Posted 9 months ago

  • Function: UI / UX
  • Job Ref: 234946
Come work for this global leader in assurance, tax, transaction, and advisory services to be a part of building a better working world for customers and communities.
Position: Experience Design Lead (Remote)
Location: Alpharetta, GA 30009 – Remote
Term: 9 months
Day-to-Day Responsibilities:
  • Work with various strategic partners and internal stakeholders to clearly articulate their problems and define possible solutions.
  • Coordinate and help conduct initial discovery research to elicit the problem statement and identify potential further areas of improvement related to the initial problem statement.
  • Coordinate collection of any existing data points around the problem area, conduct analysis on collected data to help baseline the current state, highlight potential solutions, and define success measures.
  • Frame/summarize current state problems quickly using storyboards, experience maps, interactive walkthroughs, service blueprints, etc.
  • Quickly and efficiently build prototypes to help rapidly test potential solutions with our different user segments.
  • Partner with our UX research team to coordinate, conduct, and analyze user research on existing systems and design prototypes.
  • Effectively communicate finalized solutions to delivery teams and follow projects through to completion.
  • Help coordinate feedback on finalized solutions through a collection of defined success metrics as well as through survey feedback with help from our research team.
  • Act as a champion of the customer and help stakeholders and partners within the organization to become more familiar with UX practices and principles.

Is this a good fit? (Requirements):
  • 3+ years experience in leading enterprise UX projects., and over 7+ years experience in the UX field.
  • Fluent in English and Polish.
  • Exceptional listener, an extraordinary problem framer, and exhibits excellent verbal and written communication skills.
  • Comfortable with a remote working environment and have some level of familiarity using remote collaboration tools like Teams, Miro, etc.
  • Expert with Figma, Sketch, and other prototyping toolsets and the demonstrated ability to master new tools quickly.
Even better if you have:
  • Ability to be a self-starter, quick learner, adaptive partner, and manage your work streams with decreasing overhead from team leadership.
  • Expertise in service design and service design methodologies
  • Familiarity with conversational interfaces, AI design best practices, and/or AR/VR design work.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

MATRIX is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.