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  • Location: Town and Country, 63017
  • Job Type:Contract

Posted 11 days ago

Position: Engineer
Location: Town and Country, M63017
Term: 3 months
Day-to-Day Responsibilities:
  • Creative problem-solving to identify the source of problems.
  • Create or update documentation including network diagrams, procedures, and policies to ensure consistent support of Client environments.
  • Through Client consultation, realize growth opportunities for production Client environments.
  • Provide guidance to adjacent support tiers to assist in the resolution of complex network, system, and security incidents.
  • Provide and obtain timely updates to/from relevant parties. (internal and external)
  • Partnering with the Problem Management Centre reduces reoccurring incidents.
  • Provide consultative assistance to the Operations Centre during off hours as needed.
  • Review system and network configurations with Service Delivery to ensure successful implementation of services introduction.
  • Perform incident trend analysis to promote a stable solution within the environment.
  • Other duties as assigned.
Is this a good fit? (Requirements):
  • Bachelor’s degree or equivalent education in related fields.
  • 5+ years of experience in systems support role.
  • Certificates of training in associated fields/equipment.
  • Previous Operating Systems support experience in enterprise, IT, or service provider environment.
  • Experience diagnosing complex issues through packet capture analysis. (Wireshark, tcpdump, snoop, Sniffer Pro)
  • Hands-on experience including but not limited to:
  • Systems OS such as Solaris, (Redhat / RHEL)
  • Hardware and firmware exposure in virtual and physical systems environments (HP, Dell, Sun, VMware, Egenera)
  • Server Loadbalancer configurations and support (F5, CiscACE, Foundry Server Iron, etc.)
  • Common web server support (Apache, etc.)
  • Hands-on experience with one or more of the following:
  • Security technologies
  • Virtual and physical security technologies (ie. CiscACE/FWSM, ASA, IP tables, ACL, etc.)
  • Intrusion detection support and analysis
  • Network and Systems hardware platforms
  • Cisco routers and Switches
  • Server Loadbalancers (F5, CiscACE, Inkra)
  • Experience with Shell/Perl/Expect/PowerShell and/or other scripting languages and/or web development technologies like HTML, XML, and Java.
  • Database Administration experience.
  • Familiarization with SAS-70 and ITIL guidelines and practices.
  • Technical certifications in areas of expertise. (Cisco, Juniper, Redhat, MS, ITIL, Nortel, Ciena)
  • Project Management experience.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.