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Desktop Engineer

Posted about 2 months ago

Terrific Contract Opportunity with a FULL suite of benefits!

6 Month Contract 

Executive Desktop Engineer 
 

In this role you will:

  • Onsite dedicated deskside HW/SW break-fix technician in a mature Corporate IT environment.
  • Very strong customer relationship skills needed with the ability to provide “white glove” support to Executive staff.
  • Focus on root cause repair, *not* band aids, *not* re-images.
  • Win 7, Win 8, Win 10, Microsoft platform (Office, Outlook, Skype), Connected backup, Checkpoint FDE, AnyConnect VPN, SEP Antivirus.
  • Mac HW and Mac OS experience required.
  • Summary:
  • Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Responsibilities

  • Oversees the daily operations of the local area network.
  • Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
  • Troubleshoots Desktop Virus and malware issues
  • Maintains a daily backup of all network files.
  • Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
  • Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
  • Provides recommendations of program changes to correct software problems.
  • Assists in the purchasing of new computer equipment and peripherals for a specified location.
  • Performs software and hardware inventory.
  • Basic Administration of Phone and Voicemail systems for site.
  • Performs other duties as assigned.