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Design, develop, maintain, test and debug software and applications.
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Determine the impact of new programs on and ensure compatibility with existing systems.
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Develop expertise in and assume responsibility for one or more specific system functions.
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Under general supervision, to formulate/define system scope and objectives.
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Devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.
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Responsible for project completion.
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Provide guidance and training to other analyst/programmers.
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Becomes familiar with all aspects of the application, including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
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Assumes responsibility and develops expertise for a specific area of functionality of the application.
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Analyzes user needs, as required, and leads in the design of specifications to meet those needs.
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Develops and maintains software to meet the specifications outlined in data processing requests.
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Assesses requirements of insurance carriers and regulatory groups.
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Leads in the design and development of software to meet those requirements.
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Tests and debugs software.
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Assists in testing projects for other analyst/programmers.
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Prepares documentation for assigned projects and completes the paperwork necessary to release the project.
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Assists in the professional growth of other analyst/programmers.
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Follows departmental pre-established standards and guidelines as applicable to design and development.
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Adheres to the goal of delivering and maintaining the highest quality of customer service to clients.
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Keeps up to date with technology changes and direction.
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Performs other duties as assigned.
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Supports the organization's quality program(s).
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High School Graduate/GED.
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8 years of Program Development Experience.
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2 years specialized experience with an emphasis on interpreting user requirements, business application design and programming of business applications.
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Knowledge of client/server applications and claims management systems.
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Excellent project management skills.
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High level of self-motivation.
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Excellent oral and written communication, including presentation skills.
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PC literate, including Microsoft Office products.
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Leadership skills.
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Analytical and interpretive skills.
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Strong organizational skills.
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Excellent interpersonal skills.
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Ability to work independently.
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Ability to work in a team environment.
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Ability to meet or exceed Performance Competencies.
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Bachelor's degree from an accredited college or university.
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Information Systems or Computer Science major.
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Insurance industry experience.