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Digital Product Owner

  • Location: Dallas, 75254
  • Salary: 57.0
  • Job Type:Contract

Posted about 2 months ago

Title: Digital Product Owner
Term: 6 months 

Location: Dallas, TX (Hybrid 3 days onsite 2 days remote option)

Our client is searching for a talented team player to fill the role of a Product Owner in their Dallas, Texas office.
This role will be responsible for driving a successful program roadmap leading to an improved user experience and overall adoption. As a key member of a cross functional team, this individual will be responsible for managing the overall program plan, communication, change management and benefits realization. Activities include analyzing and improving user adoption, leading and participating in cross-functional planning/delivery sessions, managing an enhancement roadmap and working with all levels of the organization. In addition this critical role will be part of our organizational development strategy to further enhance communication, change management, product management, and project management skills.

What you’ll do:

  • Engage with customers to understand and identify enhancements that will improve the customer experience.
  • Partner with strategy owners to develop roadmaps, prioritize product backlog, and define acceptance criteria
  • Apply Project and Change Management principles, practices and techniques to lead Services Operations strategic imperatives
  • Develop and maintain detailed backlog, utilizing SMEs from functional and infrastructure teams
  • Work with leaders to manage resource assignments and availability across all projects in progress
  • Create, maintain and drive roadmap execution with detailed project plans leading to successful program outcomes including time, scope and budget
  • Key Point of Contact with IT Delivery Manager to ensure acceptance of product releases, risk management and on time delivery.
  • Establish and monitor risk, issue, action item, decision log and communication plans
  • Analyze user data and feedback (& external best practices) to identify new enhancements leading to improvements in the customer experience and user adoption
  • Develop and deliver an overall internal and external communication and change management plan
  • Facilitate and lead process gap analysis and action planning to ensure successful implementation of solutions
  • Create a team of collaboration, accountability and success across a diverse cross functional team
  • Create and deliver executive level communications and presentations for project sponsor, key stakeholders, and leadership team
  • Conduct regular project status meetings with stakeholders and resources including appropriate meeting preparation (agenda, calendars, necessary documentation, etc.), meeting facilitation, and meeting closure (minutes with action items, owners and due dates, next steps, etc.)
  • Set up and enhance our new PPM solution including aligning project/change management templates to the platform
  • Contribute to the development and continuous improvement of product/project management, communication and change management organizational skills

What you’ll need:

  • Bachelor’s Degree or Master’s Degree in a related field or equivalent work experience
  • Minimum of 8+ years of practicing Project Manager experience
  • PMP certification strongly preferred
  • Experience with Technology projects
  • Strong interpersonal, collaboration and negotiating skills
  • Customer focused mindset
  • Business process design
  • Change Management experience or certification
  • Knowledge of the rail, technology or financial services industries
  • Salesforce and mobile project experience a plus
  • Excellent communication skills
  • Advanced skills with project management tools (Jira, SmartSheet, Microsoft Project, etc.)
  • Advanced skills in Excel, Word, PowerPoint and SharePoint

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.