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Desktop Support/Voice Support Engineer

  • Location: Chicago, 60606
  • Salary: $56.67 - $66.67 / hour
  • Job Type:Contract

Posted about 2 months ago

We are looking for technical individuals with a focus on unified communications and turret systems with windows desktop experience.

The successful candidate will be responsible to provide user support for all trader voice unified-communication applications and telephony recorded medias.  These recorded medias include, but not limited to, dealer boards, mobile phones, and computer-based telephony platforms.  The candidate will possess the ability to work both independently and collaboratively within a fast-paced, distributed, trading environment.


Additional desired skills include:
  • Voice Infrastructure, Turret or Dealer board Systems, Voice Recording Systems
  • Network, Internet, Firewalls, QoS
  • iPBX, SBCs, SIP, SIPRec
  • Windows 11, Microsoft 365, APIs

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.

For hourly W2 contract roles MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options.  Please see for more information.

For direct hire placement with our clients, benefits would be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.