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Data Entry Technician

  • Location: Texas, 52498
  • Salary: $17 - $22 / hour
  • Job Type:Contract

Posted 3 days ago

Title: Data Entry Technician
Term: 6 Months Contract
Location: Cedar Rapids, IA

Long term contract opportunity in Cedar Rapids, IA for a Data Entry Technician who will be responsible for resolving basic customers' service and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased. Will also apply basic skills in the execution of existing procedures. This will be an onsite role.

Day-to-Day Responsibilities:
  • Work under direct supervision to provide satisfactory and quality customer service.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Perform duties related to overall customer service.
  • Scan incoming customer documentation.
  • File completed Service Notifications with all Customer Documentation.
  • Archive files.
  • Data entry on shared data files.
  • Monitor a Group Email and forward emails to the appropriate team to work.
  • Print delivery documentation.
  • Provide support to sales team with regard to customer concerns.
  • Consistently document customer service needs to identify patterns and maintain quality.

Qualifications:
  • Must have an AA/AS degree.
  • 2+ years of data entry experience.

About our client
Our client is a multibillion-dollar company that provides technologically advanced solutions for global aerospace and the defense industry. With over 68,000 employees they can continue their legacy of quality, trust, and customer service. If you want to work with the most innovative and passionate people and soar together, apply today.

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Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re a top 15 U.S. IT staffing firm and why our consultants rate us well above the industry average. People come to us for a job, and stay with us because of our top-notch consultant care.

For hourly W2 contract roles, MATRIX offers a highly competitive benefit package including Medical, Dental, Vision, Life, Disability, HSA, and 401(k) with pre and post-tax options. Please see https://www.matrixres.com/consultants-overview/benefits-and-payroll for more information. For direct hire placement with our clients, benefits will be offered in accordance with that particular client’s offerings. This may include PTO, Medical, Dental, Vision, 401K and other pre and post-tax options.

MATRIX is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.